Bank's products. This is the only way to deliver a full neobank service that covers every issue related to the user’s financial life and needs. Your customers will definitely appreciate the feeling of tapping on true-looking objects. Banking UX Will Be Challenged from Alternative UIs. Implement Design Thinking. The average person owns more than three connected devices, so banks and credit unions can’t assume that they always access digital banking … The Scopes of UI/UX design in the Banking and Finance Industry UX covers all the functionalities, content and any interactivity of a website or mobile app. For example, a customer gets a push notification about a pre-approved loan offer for a brand new car.